866-764-TECH(8324) · Subscribe to Application Solution Providers, Inc.News FeedSubscribe to Application Solution Providers, Inc.Comments

 Kevin Rose the founder of Digg made a prediction in a recent post about how the rumored $99 iTV will change everything. He make great points about how this could disrupt the Cable TV market and provide a great interactive TV experience for consumers.  This makes me think about whether the iTV could also provide a great platform for business apps as well. Certainly Apple is not targeting businesses with this device, however the same could be said of the iPhone and iPad when they came out. Regardless of the intent, consumers also have day jobs and found ways to put these devices to work.  

At $99 the price is right for a low maintenance Thin Client with a great experience. This could be appealing to many companies including small business or even home offices that may have conceptually considered Thin Clients, but the overhead of learning/implementing/managing a thin client platform was not worth the effort for a small number of devices. For larger companies with security concerns, iOS is fairly locked down already and there is a growing ecosystem of Mobile Device Management solutions that can provide higher levels of control. Including the ability to restrict/prevent time waster apps from being installed. This solution could be ideal for guest offices & cubicles, conference rooms with projectors or HDTV’s, or any task based workstation at many Mac centric organizations. Hotel rooms would be a no-brainer.  

What about a mouse? Yes currently this is an issue. Consider this, if the Apple Magic Trackpad will support iTV then gestures and mouse functions can be enabled as it does with Macs. Problem solved ! Even without the Magic Trackpad it is also possible for apps like Receiver to pair an iPhone with an iPad€‰ and serve as a trackpad, so applying this for iTV is not a stretch. There is also ample opportunity for 3rd party keyboard/mouse vendors to provide some great solutions.  

iPhone apps on an iTV ? Even if the hundreds of thousands of iOS apps works with iTV they won’t necessarily look good stretched on a big screen, even the iPhone apps look awkward on the iPad. However if the apps would run as widgets on the “desktop” of a large display this could provide a useful workspace. Apple would need to endorse/allow this but it could be appealing.

Business Apps for the iOS are appearing all the time and many could be appropriate for this scenario, safari web apps and HTML5 apps can work at any size.

Virtual Desktops from an app like Citrix Receiver can provide access to most existing Windows business apps and desktops just as they do today with traditional Thin Clients. Many companies already have the required Infrastructure in place or are considering Desktop Virtualization as an alternative to Windows 7 PC migration/replacements. 

So would the rumored “iTV” really displace the existing niche of Thin Clients ? No. However as we have already seen with iPhones breaking into the enterprise and the iPad successfully defining the Tablet as the 3rd screen most people will have, we could see the iTV legitimize the Thin Client form factor and function plus make it pervasive ( and cool  ).

That would change everything… again..    

I could list all the reasons I think the iPad + Citrix are a great fit for healthcare, but it may be more meaningful coming directly from Physicians and IT Pros in the heathcare industry. This is a sample of what has been shared on the blogs when we asked what would Citrix Receiver for iPad be used for.
Dr. Paul Altmann says:
” Chris, the combination of Citrix and the iPad will, I am sure, be a huge success in the healthcare setting where the form factor of the iPad makes it the best all round device to access medical records in real time as clinicians care for their patients.Specifically, I am looking forward to showcase this for Cerner Millennium users who routinely access the application over Citrix.
There will be many other settings where the iPad, which is the first really decently sized, light, with good battery life “thin client”, will become very popular.
Dr Paul Altmann
Clinical Director – Health Informatics – NHS South Central & Oxford Radcliffe Hospitals NHS Trust
Consultant Nephrologist – Oxford Kidney Unit The Churchill – Oxford OX3 7 “

.. says:
“I would love to be able to use citrix on an iPad.  I currently use Citrix to log into our hospitals EMR, Epic, from home.  Being able to do so both at home and even in the hospital would be awesome. “

“So Are you saying that I would be able to use my GE Healthcare Centricity EMR Application from the Ipad? We connect to it using XenApp. This is really the only thing holding me back from getting an iPad is that whether I would be able to run my EMR for work.

“Please tell us you are working on a citrix client for the IPad.  It will be so “revolutionary” if you have one ready by the time the IPad is available. Physicians will love to use an IPad to handle their Electronic Medical Records at bedside, exam rooms.”

“Chris Smith says:
Yes, I think this would be fantastic. Many EHR (electronic health record) applications have developed stylus-driven interfaces for slate PCs (tablets with no keyboard option), so touch interface is a natural easy win for those already developed applications. Many of the EHR applications are also already deployed via Citrix, so this is a serious WIN WIN for Citrix to pursue… and as you mentioned, Citrix has already done quite a bit of work on the Citrix Receiver for the iPhone. This really does have so much more capability, now that you have the larger screen.
Also, multi-touch is supported in Windows 7, so it will be interesting to see how the XenReciever can interact with the Win7 host operating system environment, or even hosted application environment, but having the Receiver bridge that gap in the user experience via the iPad would be amazing!”

“I work for a health care provider and this could be huge. It turns the iPad from an interesting toy, to potentially powerful tool for business”

Todd Bruni says:
“Being in a large Healthcare environment I also see this device as having huge potential. First for ARRA/Hitech initiatives such as CPOE, BMV, Physician Documentation, etc physicians, clinicians, and/or nursing are going to want, need, demand mobile devices. As multiple people have pointed out one of those devices are tablets. The cost of those devices intended for Healthcare are extremely expensive (Motion Computing, etc).  Second, as people have pointed out protecting patient data is a requirement.  That is one of the beauties of desktop virtualization whether its hosted shared desktops or hosted dedicated desktops that data stays in the data center.  Finally organizations need to hit meaningful use in the not so distant future. Most of the large EMR vendors are not web-based today and organizations have to start taking steps now to meet the meaningful use timelines. That means these applications are client based today which is another reason to do desktop virtualization now until the ISVs solutions are ported to the web.
So how does this wrap back around to this device? Any device that is going to help healthcare organizations start taking steps now to adopt desktop virtualization, mobility, extend battery life, and move data into the datacenter without having to spend $2k on a tablet, $3k on cart solution is a great candidate. Being able to purchase 4 or 5 of these devices at the cost of one tablet makes it very intriguing. Add a docking station with keyboard and mouse for $40-50 in key locations and now you don’t have to worry about real estate on the floors (another huge healthcare issue) and the device becomes easy to stop and make updates to your EMR.
Finally, I don’t remember who said it but I completely agree with whoever said that we won’t know any of this until we get these devices into the clinicians hands we won’t know.”

“Already have XenDesktop environment pushing around 20 desktops using Nextgen out to several medical clinics in my area. Was able to get budget money for purchasing 5 iPads as a demo in less than 2 minutes. Will be an interesting demo as I have connections to several hospitals that are all looking into the EPIC Haiku Application also being developed with Keiser Medical Group in mind. A current rolling wireless cart with a WYSE Thin Client typically costs a Hospital in Oregon $20,000 after we did our full ROI 2 years ago. Interesting what happened in 2 years! “

Checkout the Heathcare IT Community site http://community.citrix.com/p/healthcare

Learn how to make the iPad work for your healthcare organization at Citrix Synergy

IT has a number of options to enable remote access for employees wanting mobile access to email and work applications from their iPads. There are however pros and cons for each option as well as some prerequisite questions to consider.


Company iPads - For company owned iPads a likely scenario is to treat iPads similar to mobile phones. If company apps or email are allowed to run native on the iPad then Mobile Device Management ( MDM ) software may be necessary to assure corporate security policy is enforced. BES servers may be in place already for Blackberry’s, this type of control may be need to be duplicated for company iPads as well. The forth coming improvements in iOS4 will help with email however additional applications will still require management. If however company data is not allowed to reach the iPad as discussed below, then the management costs and administration could be significantly reduced.

Personal iPads - Many early adopter employees and specifically executives are now bringing their new iPad to work and asking IT for access to company apps. One problem is most companies have policies against storing company data on anything but company owned equipment. While the iPad does include a great email app including support for Exchange, the decision needs to be made to change the company policy or allow exceptions for iPad users. Beyond email, corporate calendars are also supported by the iPad, however most users complain of conflicts and errors compared to Outlook Calendar. The best solution for most companies dealing with personal iPads is to not allow apps or data to run locally. IT can provide safe remote access to hosted email and apps or virtual desktops.

Applications - Beyond Email, determining what apps are required by users and if they are available on the iPad is a big consideration. Many company web apps require specific browsers and are not compatible with mobile Safari on the iPad. Windows apps will obviously not work locally and although iWork and a few Office clones are available, most users will find these limiting.

Other Tablets - Since the iPad was announced it seems like there is a new Tablet announced or rumored every week. Some like the Dell Streak or Cisco Cius run Android but others will run Windows or WebOS or MeeGo or other yet to be named OS. The iPad has a head start but it will not be the only Tablet that needs access to company apps. So solving the problem only for iPads will be another point solution for a growing challenge.


Native iPad Apps - If every app required is available on the iPad, then this may be the right answer for company iPads provided they can be managed through MDM software and administration. The pros for native apps are user experience and offline operation ( app dependent ) For personal iPads however assuring corporate security compliance is a challenge with native apps. Also future support for non iPad Tablets should be considered.

VPN with Web Apps - The iPad does have limited native VPN capability in the OS and can support some web apps. These apps need to be tested and expect many not to be compatible. Again consideration for data left behind on personal iPads needs to be taken into account.

Hosted Virtual Applications - Applications running on Windows servers such as Windows XenApp ( or Terminal Services/RDS ) can be an ideal solution for secure iPad app delivery. In addition to Windows apps, Web Apps that require IE or specific browser plug-ins can easily be delivered to iPads. With XenApp IT can dictate what user gets what app and can easily turn on or off access to applications without managing the iPad itself. Only a single app, the Citrix Receiver is required on the iPad and the configuration can be done via emailed or clicking a link on an intranet web wage. No MDM software is required or concern about company data on personal iPads. A con of this method is that a WiFi or 3G connection is required and apps will not work offline.
Over 200,000 companies already have Citrix XenApp infrastructure that can support the iPad although some may need to configuration changes to enable access. A Citrix Access Gateway is also recommended for secure access, again already in place at many companies. For companies without Citrix, the implementation can be small as a single Windows server with XenApp Fundamentals which is good for between 5 and 75 users.

Virtual Desktops - Hosted Virtual Desktops or Virtual Desktop Infrastructure ( VDI ) such as XenDesktop provides a full Windows 7 environment for each user running on a server in a company datacenter or service provider. Again only the Citrix Receiver is required on the iPad and IT has complete control to turn on or off access. Applications can be installed in the Windows 7 images or be streamed to the image via Application Virtualization. Citrix XenDesktop is required for this solution along with servers supporting the Virtual Desktop images. A free starter edition is available for up to 10 users called XenDesktop Express .

So now that the iPad has topped 3 million units with no slow down in sight, it’s obvious that the tablet form factor has been legitimized and also has a place in business ( or at least remote access to the business ). If you are in IT and considering how to support the iPad let us know your challenges.

 Traditionally Citrix has not been considered to be a key component in an organizations mobile device strategy. Typically mobile solutions include; Exchange integration, BES servers, and more recently Mobile Device Management software. However with increased IT challenges resulting from the explosion of devices and user requirements, Citrix has leveraged its technology into the mobility space, and has made some great progress giving you many reasons to reconsider.

1) Security - This is the top issue for enterprise mobility. With Citrix, apps and data remain under IT control with data stored on company network or XenApp/XenDesktop servers As a result devices do not necessarily need to be managed in the traditional sense and there is no data to remotely wipe.

2) Employee owned devices - The iPhone started a trend that is extending to iPads, Androids and predictably more to come. More employees – including execs and revenue generating users require access to corporate apps to be more productive. Citrix provides IT a safe way to allow access while not letting the data to be stored on the device.

3) Compliance - Most enterprises today have policies against allowing company data to be stored on anything except company owned and managed devices. If you are supporting employee owned devices and your not using Citrix you probably  need to change the policy or make an exception with a risk assessment.

4) Email - Every smartphone has a capable email client, however they also have deficiencies for corporate use. iPhone and iPad still have problems with Exchange syncing for Calendars. Androids have security deficiencies. They all have issues with employee ownership. A good alternative is to run a full Outlook ( or Notes ) client on XenApp with columns and reading panes adjusted to fit the real estate of the device. In addition Citrix is developing an Email client for Exchange that looks and feels just like a mobile email app but runs securely under IT control on XenApp. This was demonstrated recently at Synergy from both iPhone and Android, stay tuned for updates.

5) Corporate Apps - Beyond email most employees also want access to the companies apps they may need while mobile. The question is not how many apps are in the Apple or Android app store , it’s how many company apps are accessible on the target device. With Citrix virtually every company app could be available on a mobile device. These will work unmodified, however we also suggest configuring the apps to be Mobile-Friendly when possible. Also many existing tools like Xcelcius or Hyperion can be used to build Dashboards that target the mobile. A new product called PowerGadgets for XenApp can be used by non developers to create great looking mobile apps that run on XenApp and access standard company databases or web services.

6) Build Once, Run Anywhere - It is clear that there will not be a single mobile platform for the foreseeable future. For enterprises that build internal apps with Visual Studio, or other standard platforms, many are now faced with the dilemma of selecting a platform(s) and gaining the skills to build mobile apps. With Citrix, in-house developers can use existing development platforms and skills to create custom apps by following simple guidelines on real estate and usability. The apps can then be hosted on XenApp servers and delivered to any device.

7) User experience - Apple has set a high bar on usability and the touch interface. Citrix leverages the native touch interface for iOS and Android so gestures like pinch, zoom and pan work like native apps. We also have added gestures like vertical swipe for scrolling and horizontal swipe for paging through powerpoint slides or other apps that use right/left key. Even though most apps will run unmodified on XenApp we recommend targeting apps and mobile use cases and following the best practices in 5 or 6 above to provide users the best experience.

8) Tablets - The iPad has legitimized the tablet form factor and there are new ones announced or rumored every month. In most cases Citrix virtual apps or desktops can be deployed without modifications and minimal effort. Tablets are good first candidates to evaluate Citrix before extending to smartphones.

9) ROI - Most enterprises already have Citrix infrastructure and skills somewhere in the company. If mobile adoption grows significantly then additional licenses/servers may be required but need to be balanced with the alternative costs such as:

   A) Cost of a security breach due to a lost device - At a minimum this means impacted IT resources needed to react, contain, and explain the incident. Worse case it could be $ millions in fines, government audits, damaged brands and ruined careers.

   B) Employees will buy their own device. Instead of company purchased devices many employees will gladly buy their own device and only get an expense reimbursement for the service.

   C) Cost of new Mobile Device Management infrastructure and skills. Also keep in mind continuing to invest in a single platform that only supports one device will satisfy a shrinking percentage of users.

   D) Premium data plans cost $40-45 per user/month. Yet with Citrix only a standard $30 data plan is required. This alone can save $180 year per employee.

   E) Redundant resources required to develop and maintain apps for multiple devices.

   F) Redundant infrastructure to deploy apps to users with different devices.

10) Future Proof - The only thing you can count on in the mobility space is change and growth. Blackberry, iOS, Android, Windows Phone, Symbian, WebOS, Meego (and the list goes on) all may find there their way into the enterprise. Investment in a single platform will be an incomplete strategy, and investments in multiple platforms will be prohibitively expensive. Citrix will provide Receivers for popular mobile devices now and into the future making any current investment last beyond the hype cycle. Citrix will also be leading the enablement of Workshifting and delivering apps and virtual desktops with new visionary mobile features such as the Citrix Receiver for iPhone 4.0 with Nirvana Phone capability.

If you have not previously considered Citrix for mobility it’s easy to get started. Go to the Apple App Store, Android Marketplace, or Citrix download page and install the free Citrix Receiver. There are cloud demos available to experience a number of apps to try first hand and to share with your peers.

Let us know what you think.

Learn more at http://Citrix.com/Receiver

So my new iPad is already making an impact on my work life. My normal routine in the morning is to scan my email from my iPhone while the coffee is brewing and then take the coffee on the road ( & listen to podcasts for the commute ). I look for all the emails that need urgent attention and may send out a quick reply. Most things with a link I delete or save to read later from my PC at work or home at night. I also check my calender but if I am using the native Calendar app I won’t accept any meetings because strange things still happen between Exchange and the iPhone Calendar app. By the time the coffee is ready I am off to work and following up on things from the office.
This morning however I picked up my iPad and started to check my email. After a quick scan I started going back to emails and reading the entire thread. For emails with useful links ( like press reviews of Citrix on the iPad ) I clicked and went to the website and read the entire column. Instead of taking my coffee on the road as normal I sat down with my cup and soon found myself immersed in email as if I was at work. With access to the full Outlook app I could accept meetings and trust what it told me. Using Outlook I also didn’t need to go in and out of Email, Calendar and Contacts, it was all right there. Before I knew it an hour had passed and I was pouring a second cup of coffee to take on the road.
Not a big deal, but I think this experience may be happening all over soon inside and outside of work. The iPad providing instant access to the apps you need and a great experience may have more of an impact than you expect. Be forewarned !   

It continues to amaze me how often people have such a poor understanding of what it takes to deliver real world remote user experience for desktop use cases. Often much of this confusion is a result of thinking that all you need is a protocol for internal LAN use with lot’s of bandwidth and a staged demo to impress the uninformed. Lacking understanding and experience with respect to the desktop, VMware continue to sponsor fud in their desperate attempt to remain relevant in desktop virtualization and lock in customers to expensive commodity virtual infrastructure. So let’s take a look at some of this fud and also talk about where Citrix is innovating next with HDX Nitro Technologies.

The VMware protocol story continues to flip flop

First they were RDP friendly, then Net2Display and now the stable favorite is PCoIP which is from a tiny company in Vancouver Canada, called Teradici. Teradici make hardware based solutions (complete custom lock in from tiny company = risk) and VMware offers a software version of PCoIP that only works with the ESX Hypervisor. PCoIP is not a desktop user experience solution. It is only a protocol and not usable in the real world except for very niche use cases.

PCoIP does not offer printing solutions or profile solutions. VMware has partnered and acquired options to address these gaps. These are still not integrated in View 4 and View 4.5 seems to be suffering from all the integration complexity of bolt on baggage. VMware have had to embarrassingly delay their latest release, see here. Irrespective it’s clear, native PCoIP does not provide these basic features for real world use. Therefore, I find it rather amusing when I hear claims like PCoIP is designed from the ground up to deliver desktops. It just demonstrates a lack of understanding of the desktop and frankly is a naive claim.

If you want to use a HTTP-SLL web front over the internet to access your View environment, it’s not supported with PCoIP. You have to revert to RDP with View to accomplish this. Something VMware likes to sweep under the rug, as it represents more bolt on 3rd path baggage for alternatives that force you to change your access infrastructure. This is basic stuff, if you understand that a core value proposition of VDI is the ability to connect from anywhere. HDX technologies with XenDesktop handle this today.

Let’s extend the connect from anywhere thought. We’ve already established that you can’t connect for a key use case with PCoIP, but even if you could how would you manage policy? How would you prevent data leaving your organization from your central desktops? PCoIP has no understanding of this. HDX provides Smart Access policies integrated with Access Gateway technologies.

Now let’s pretend for a second that all these problems could be solved. Then comes the issue that PCoIP is purely UDP based. Anybody who has worked in any marginally complex environment knows that the ability to inspect UDP traffic is a nightmare on a network and requires opening up more firewall ports. I am sure this is going to result in plenty of interesting conversations between View PCoIP customers and their respective security teams. Additionally, if you want to accelerate traffic over the wire, you will have a fun time using your existing WAN accelerators which typically focus on TCP optimization, just like Citrix’s own Branch Repeater technology which is part of HDX. Now despite all this, I do believe that UDP is great for delivering some rich media content types, but to use it exclusively to deliver user experience is just plain dumb for real world application.

PCoIP consumes plenty of bandwidth. Don’t believe the fud, see here. Page 8 tables 2 and 3 provide a good dose of reality and shows you what happens when you start to provide richer resolutions and move to multi monitor environments. I shudder to think what happens when you put multiple users in a branch office on a shared link! Now I am sure the fud police at VMware will quickly point out recent improvements and upcoming enhancements in View 4.5. But do they really expect people to believe they have performed a miracle? It’s not just me pointing these things out, as you can see here. As a technologist, I think it’s interesting that they may be improving things over time, but I also know from experience that this stuff takes years to get right if you really understand the difference between just a basic protocol vs. delivering rich user experience, hello….

It starts to get even worse

I am editing this blog on a flight to Citrix Synergy San Francisco connected over wireless on my Mac and using my XenDesktop. My iPad also connects just fine to a published Powerpoint 2010 presentation at 35,000ft. Currently I am using my iPad as a second screen to view the presentation as I type on my main laptop screen. Try doing that with PCoIP. Even if PCoIP could handle the bandwidth, securely traverse a firewall etc, it still won’t help. PCoIP is only able to support Windows clients. I would hate to be a MAC user at a company where some genius in IT thought that just because they virtualized a few servers on ESX that PCoIP would solve all their client diversity needs.

PCoIP only works on ESX. Are you kidding me? Why will people keep spending obscene amounts of money on a commodity infrastructure? Hypervisor diversity is going to be the norm. If you don’t believe that, then you believe that as the cloud matures everybody will use a single hypervisor. Nonsense! It’s like saying everybody will use one hardware vendor for all servers….

At desktop scale the cost of the virtual infrastructure with VMware will just keep on growing. What is the benefit for the desktop? I bet in most cases that the number of desktops in an organization is far greater than servers. So the economics should be clear, even if VMware keep giving away View as part of ELAs to lock you in. Why will you continue to pay $$$$ fees for vSphere/ESX when Hyper-V and XenServer are essentially free minus the advanced management capabilities which are still a lot cheaper. Do you really believe that the Hypervisor as it stands today is cost effective at desktop scale? Why would you lock customers out of all other Hypervisors with just a protocol? I can certainly understand if it’s certain features, but a complete lock out, it’s ridiculous!

You also miss out on all the flexibility of having desktop virtualization options as opposed to VDI alone. How’s VMware doing in terms of flexibility? Well, they are rapidly back peddling on CVP and still only offering a VDI only model. With no sign of View 4.5, it’s empty promises all around.

It is no wonder that customers are choosing Citrix XenDesktop so often and why we are the leaders. It’s why smart customers are running from the fud and not wasting time with View or PCoIP. They get that it in the real world you need more than a protocol and flexibility.

HDX Nitro technologies

However, this does not mean at Citrix we have been sitting on our hands amusing ourselves at the fud. HDX continues to be the most widely deployable user experience technology across devices and networks. We understand and believe that our 20 year history and know how of how to deliver real world user experience needs continued innovation as content continues to get richer. We are not here to pretend that toy Lan use cases represent solutions for diverse customers.

To further raise the user experience bar. We are announcing HDX Nitro technologies. Our next generation of Citrix HDX technologies focused on increased performance and efficiency. We have broken this down into 5 key areas of focus. More details will follow but here are some of the highlights.

Mach 3- 3x faster performance (Breaking the speed barrier with high-definition virtual computing)

  • Advances in Citrix Receiver deliver radically faster end user performance
  • Matches the speed of your network with zero overhead
  • Dedicated, parallel processing of virtual channels yields efficient performance

Zoom- 2x Instant app startup (Instant startup of on-demand apps)

  • Advances in HDX broadcast technologies deliver unprecedented launch speeds
  • Connect to session in half the time
  • Silent session pre-loading produces unparalleled responsiveness

Laser- High speed printing (Faster printing at at fraction of the bandwidth)

  • High speed printing from anywhere
  • Advances in HDX Plug-n-Play reduce print data and increase performance
  • Automatically discovers and creates printer connections in real-time
  • Use 10% of current bandwidth requirements

Mercury- Faster WAN performance (Breakthrough WAN speed and efficiency)

  • Faster HDX performance over the WAN
  • Advances in HDX WAN Optimization and HDX MediaStream optimize HDX traffic
  • Highly responsive up to 300ms network latency
  • Compress, caches and prioritizes traffic

Dynamo- Adaptive HDX performance (Dynamic sense-and-respond rendering)

  • Adaptive HD performance
  • Advances in HDX Adaptive Orchestration sense & respond to the user’s environment
  • HDX RichGraphics enhancements render a crystal clear, 3D Windows 7 experience
  • Intelligent Quality of Service (iQoS) provides prioritized, policy -driven performance gains

User experience will remain a continued area of focus for us

With HDX, no need to lock into hardware, no need to lock into a hypervisor, any device, any network, secure, everywhere far beyond just VDI. PCoIP is a protocol only. It is disingenuous for VMware to continue to spread PCoIP fud to customers when they don’t understand what it takes to deliver real world desktop user experience. Sure you can use VMware in a small environment, on a LAN with high bandwidth, perhaps even risk a WAN with a tiny number of users and assume nobody will ever want to connect externally…..

Ask your friendly VMware field rep next time, how much quota they accept for View. That’s the dirty little secret that nobody tells you. If there is one thing that has been abundantly clear since I moved from being a customer to a vendor, it’s listen to what the field team sells and what they are willing to take quota on. This will tell you where a company is investing. Then ask yourself is VMware serious about the desktop, or is this just a game to monetize vSphere with ESX until they can figure out how to monetize vSphere with their recent acquisitions of SpringSource (Java) and Zimbra (Email). Still want to handcuff yourself to VMWare View and PCoIP fud for the desktop?

The survey results are in and the numbers continue to demonstrate high interest that both individuals and business have for using the iPad as a business tool. Aside from the surprising high support from IT allowing personal iPads in the workplace ( BYOC ) this survey indicates that businesses are also planning to buy iPads as well to put them to work. As with other business tools this may be relegated to job category and justification, but higher numbers than most would expect.  

Thanks to all that participated in the survey. Also congratulations to Neil from Partners Healthcare who won the iPad drawing. Feel free to share the results with your organization if you are considering iPads at work.

Note that this informal survey was completed by 558 individuals who came to the Citrix web site and had an interest in the iPad. This means they are predominantly Citrix customers who understand the capability to safely enable access to company apps and data in the data center. And do it with no or minimal support of the individual iPads. I suspect that business and IT support for the iPad at non Citrix customers would be significantly lower due to security concerns, end point management and lack of access to business applications.  


This is the most striking statistic that has come out of a current survey that Citrix is conducting. The 494 respondents so far have indicated a high adoption rate and anticipation of the iPad as a business tool. To be clear this is not cross section of all businesses, rather it is mostly comprised of Citrix customers and those that have come to our website and have interest enough in the iPad to take a short survey.
The high level of support for personal iPads seems to reinforce the notion that the iPad will be the door opener for BYOC at many companies. The fact that IT can safely provide access to company apps, data and virtual desktops without managing the device will make the iPad a game changer for business beyond just the form factor and features. This device will provide the leading example of how IT can keep control of the data, apps and compliance yet enable their users to maximize their choice and productivity from anywhere.

Perhaps another reason for the IT support is the fact that so many IT pros plan to use the iPad to be more productive themselves. (This is based on another Citrix survey showing that iPad use by Mobile IT pros as one of the top business uses of the iPad.)

Some of the other finding from the survey so far include

• 80% will purchase and use the iPad for business
• 84% of organizations will support personal iPads; 50% expect their organization to purchase for them
• Primary app to be used on the iPad are productivity apps with 87% response rate
• 90% of respondents will use ipad for business email, closely followed by the ability to view, edit and create presentations. Nearly 60% of respondents indicated that they will use iPad for online meetings and to access critical business information
• Largest benefits: 90% indicated increased mobility to work remote, at home, or anywhere, 74% indicated improved productivity and satisfaction

It’s not too late to participate, the survey runs through May 31 and you will get a chance to win an iPad ( regardless of your answers ) . Let us know your vote and comment below if you have other thoughts or opinions on the results so far. I will do a follow-up with all the details when all the results are in.


The Feed the Synergy Buzz Contest was a chance to win one of the hottest devices on the market just by blogging, tweeting, or posting photos or videos of your Synergy experience while you were in San Francisco at the event. This contest took place from May 12-14 and, to enter, contestants simply tagged their social media content with #CitrixSynergy.

We kept an eye out for quality over quanity and winners have been chosen at random from the pool of active social networkers, with one Apple iPad and 10 iTunes gift cards awarded.

And the winners are…

Grand Prize, Apple iPad

  • TwistyRoadsCrvr

iTunes Gift Cards

  • balajisiva
  • dustin_fennell
  • ekhnaser
  • ervik
  • JasonConger
  • joeshonk
  • michael_keen
  • rwhiteley0
  • shawnbass
  • mikegcoleman

Thanks to everyone who participated and congratulations to our social networking stars! If you are a winner, please reply to socialmedia@citrix.com with subject “Feed the Buzz Contest” to claim your prize. Prizes will be shipped.

Laura Whalen
Citrix Systems, Inc.


Calling All Synergy Attendees!

This is your chance to win one of the hottest devices on the market just by blogging, tweeting, or posting photos or videos of your Synergy experience from May 12-14, while you’re in San Francisco at the event.

We’re looking for quality over quantity. Here are some ideas:

  • Share your feedback about the Synergy keynotes
  • Tell us about an activity you’re looking forward to and why
  • Describe an interesting IT discussion you had between sessions
  • Tell us about your favorite session/activity of the day
  • Discuss some useful takeaways from the Learning Labs you attend 
  • Interview others about their experiences at Synergy

This contest will take place from May 12-14. Feel free to use the social media tool of your choice. To enter, simply tag your content with #CitrixSynergy

Be creative with your content! Winners will be chosen at random from the pool of active social networking stars, with one Apple iPad and 10 iTunes gift cards awarded. The winners will be announced over the Citrix social networks following Synergy. Prizes will be shipped. Stay tuned to Synergy Buzz to view the dynamic buzz feed during the event.

Good luck! May the best social networkers win.

Laura Whalen
Citrix Systems, Inc.