This document will help Citrix Ready Partners understand How to Activate License code and download the Citrix Ready Demo Licenses they are entitled to.
Please follow the steps below to download the License.
Step1: Login into MyCitrix – Choose a Toolbox – Select Partner Use License

Step2: From the Current Tool, Choose Partner Demo Licenses and click on Get Software

Step3: Choose the appropriate Citrix Product to download the Demo License.

Step4: For example choose XenDesktop, copy the Serial Number (License Access Code)
FYI -XenDesktop Platinum Edition includes XenApp Platinum/Enterprise Edition Demo License

Step5: Click on Choose a Toolbox – Activate System/Manage Assets

Step6: From the drop down, select Activate/Allocate and the paste the License Access Code and click on Continue

Step7: Select I Cannot find my reseller and click on continue.

Step8: Choose your contact information and click on submit.

Step9: Verify your contact information and click on Submit.

Step10: Click on Continue.

Step11: Enter the Quantity and enter the Hostname of the License Server and click Allocate.
Please refer FAQ for more information
Please refer to the Citrix Ready Program Benefits under the number of licenses allocated for all 3 Levels under Citrix Ready Program.

Step12: Confirm the allocation and click on Confirm.

Step13: Click to download the license file.

If you need any more information, Please don’t hesitate to write to citrixready@citrix.com
Citrix Support is focused on ensuring Customer and Partner satisfaction with our products.
One of our initiatives is to increase the ability of our Partners and Customers to leverage self-service avenues via our Knowledge Center.
Find below the Citrix Knowledge Center Top 10 for August 2010.
Top 10 Technical Articles
| Article Number | Article Title |
|---|---|
| CTX368624 | Troubleshooting Citrix Pass-through Authentication (Single Sign-On) |
| CTX238200 | Troubleshooting Client Drive Mapping |
| CTX711855 | Common SSL Error Messages, and Respective Cause and Resolution |
| CTX101644 | Seamless Configuration Settings |
| CTX106531 | Troubleshooting the Citrix XTE Service and Errors: There is no route to the specified address … Protocol Driver Error |
| CTX106192 | Access Gateway Software Updates |
| CTX677542 | Advanced Concepts – Farm Maintenance |
| CTX564283 | Troubleshooting 1003 and 1004 Terminal Server Licensing Errors |
| CTX107572 | Troubleshooting Tools for Citrix Environments |
| CTX101705 | Troubleshooting Slow Logons |
Top 10 Whitepapers
| Article Number | Article Title |
|---|---|
| CTX110351 | User Profile Best Practices for MetaFrame Presentation Server |
| CTX124565 | Best Practices: Customizing Microsoft Office 2010 for Streaming Environments |
| CTX117913 | Technical Guide for Upgrading / Migrating to XenApp 5.0 |
| CTX101739 | Microsoft SQL Server 2000 Data Store Replication |
| CTX124087 | XenDesktop Modular Reference Architecture |
| CTX118735 | XenServer Demo and Evaluation Setup Guide |
| CTX126190 | Desktop Virtualization Top 10 Mistakes Made |
| CTX101997 | Citrix Secure Gateway Secure Ticket Authority Frequently Asked Questions |
| CTX119036 | User Profile Manager Deployment Best Practices |
| CTX123684 | Delivering 5000 Desktops with Citrix XenDesktop 4 |
Top 10 Hotfixes
| Article Number | Article Title |
|---|---|
| CTX122756 | Hotfix Rollup Pack 6 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 32-bit Edition |
| CTX125235 | Citrix Online Plug-in 12.0.3 for Windows |
| CTX116550 | Citrix Presentation Server Client 10.200 for Windows |
| CTX120923 | Hotfix Rollup Pack 5 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 32-bit Edition |
| CTX118445 | Citrix XenApp Plug-in for Hosted Apps 11.0 and Streamed Apps 1.2 for Windows |
| CTX122761 | Hotfix Rollup Pack 6 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 64-bit Edition |
| CTX125519 | Hotfix XS55EU2001 – For XenServer 5.5 |
| CTX109307 | Hotfix Rollup Pack PSE400W2K3R02 – For Citrix Presentation Server 4.0, Citrix Access Essentials 1.0 and 1.5 for Windows Server 2003 |
| CTX126122 | Delegated Administration and Configuration Logging Components – For XenDesktop 4 Service Pack 1 |
| CTX119069 | Hotfix Rollup Pack 4 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 32-bit Edition |
Top 10 Presentations
| Article Number | Article Title |
|---|---|
| CTX105908 | Get the Most Out of Your Resource Manager Summary Database |
| CTX111920 | Selected Citrix Troubleshooting Tools |
| CTX111560 | Health Checks for Citrix Services Using Advanced Monitors |
| CTX125175 | TechEdge 2010 – Debugging a Citrix XenApp and XenDesktop Environment |
| CTX123530 | XenDesktop 4.0 Core Infrastructure and Features – GoToWebinar |
| CTX111562 | Troubleshooting the Citrix NetScaler Application Switch |
| CTX119104 | TechEdge 2008 – Troubleshooting Tools for a XenApp Environment |
| CTX125180 | Troubleshooting XenDesktop, Provisioning Services & XenServer Integration |
| CTX121117 | Troubleshooting Tools and Methodology for Citrix XenApp 5 Environment |
| CTX125177 | TechEdge 2010 – Troubleshooting XenDesktop Deployments |
Top 10 Tools
| Article Number | Article Title |
|---|---|
| CTX122536 | Citrix Quick Launch |
| CTX113472 | Citrix ICA File Creator |
| CTX106226 | Repair Clipboard Chain 2.0.1 |
| CTX116063 | XenAppPrep Integration Utility for XenApp and Provisioning Services |
| CTX111961 | CDFControl |
| CTX107935 | MedEvac 2.5 |
| CTX109374 | StressPrinters 1.3.2 for 32-bit and 64-bit Platforms |
| CTX122962 | Citrix Printing Tool |
| CTX116474 | Print Detective |
| CTX113554 | CTX_CpsvcUser Re-creation Tool for 32-Bit and 64-Bit Versions of Presentation Server 4.5 |
David
Citrix Support on:
Twitter – @citrixsupport & @citrixreadiness
Facebook
LinkedIn
Citrix Support is focused on ensuring Customer and Partner satisfaction with the support of our products. One of our initiatives is to increase the ability of our Partners and Customers to leverage self-service avenues for finding answers and resolving problems. A key area that the Support teams focus on is development of troubleshooting and health checking tools.
Citrix Support have been developing tools to help You, our Partners and Customers to troubleshooting your Citrix environments for many years now. Over the past year I have developed some video demos and wrote blogs to increase the awareness of these tools. Below you will find the full list of tools available from Citrix Support along with links to useful resources.
Let me know if I am missing any. Thanks.
| Troubleshooting Tool Name | Download Link | Overview & Demo Video | Blog |
|---|---|---|---|
| UPM Log Parser Tool | CTX123005 | CitrixTV Video | Blog |
| CDFMarker Tool | CTX124577 | CitrixTV Video | Blog |
| SsOnExpert Tool | CTX124918 | CitrixTV Video | Blog |
| XDPing Tool | CTX123278 | CitrixTV Video | Blog |
| Logoff Sessions Tool | CTX124949 | CitrixTV Video | Blog |
| Quick Launch Tool | CTX122536 | CitrixTV Video | Blog |
| MedEvac Tool | CTX107935 | CitrixTV Video | Blog |
| Printing Tool | CTX122962 | CitrixTV Video | Blog |
| XenApp 6 Migration Tool | CTX125471 | CitrixTV Video | Blog |
| CDFAnalyzer Tool | CTX122741 | ||
| CDFControl Tool | CTX111961 | ||
| ICA File Creator Tool | CTX113472 | ||
| License Path Utility Tool | CTX111344 | ||
| Port Check Utility Tool | CTX122450 | ||
| Profiler Template for SQL 2000 Tool | CTX120629 | ||
| Profiler Template for SQL 2005 Tool | CTX120630 | ||
| XenAppPrep Integration Utility for XenApp and PVS Tool | CTX116063 | ||
| Client IP Extraction Module – ISAPI – for use with NetScaler | CTX119347 | ||
| CTX_SmaUser Re-creation Tool | CTX117330 | ||
| CtxCPMDiag – For Password Manager Agent | CTX124811 | ||
| CtxHideEx32 | CTX110341 | ||
| CTXReports | CTX119955 | ||
| CtxsLicChk – Citrix License Check Utility | CTX123935 | ||
| DSCHECK – XenApp Data Store Checker Tool Commands | CTX124406 | ||
| DSCHECK Version 5.15 | CTX117329 | ||
| DSInfo 1.2 | CTX114916 | ||
| DSRepCheck – SQL Replication Test Tool – For XenApp 6 | CTX124815 | ||
| DSView | CTX106232 | ||
| EdgeSight Database Size Estimation Tool | CTX122146 | ||
| EdgeSight Load Testing XenApp Using Office 2007 | CTX122568 | ||
| Enabling Remote Installation for Citrix Receiver | CTX121355 | ||
| Endpoint Analysis Antivirus Scan Package Autoupdate Scripts | CTX111343 | ||
| FTACLN | CTX106280 | ||
| HDX Experience Monitor for XenDesktop | CTX123058 | ||
| Health Monitoring and Recovery Test Pack | CTX123197 | ||
| JetTest | CTX116532 | ||
| LBDiag – XenApp 6 Load Balancing Diagnostic Tool | CTX124446 | ||
| MFCOM to Powershell Script Searcher | CTX125089 | ||
| MigrateToSqlExpress | CTX118693 | ||
| NetScaler CPU tight-loop (LCT) monitor | CTX121569 | ||
| NetScaler CPU Usage Conditional Profiler | CTX121568 | ||
| Nsconmsg to Excel Tool | CTX122317 | ||
| PDBFinder for 32-bit and 64-bit Platforms | CTX110629 | ||
| Print Detective | CTX116474 | ||
| QueryDC | CTX106317 | ||
| SQL Replication Test Tool Version 4.2 | CTX111656 | ||
| SysPool Tool | CTX122204 | ||
| SystemDump 3.1 for 32-bit and 64-bit platforms | CTX111072 | ||
| TSUserLog | CTX114179 | ||
| Wireshark for Netscaler | CTX122318 | ||
| XenApp Console Discovery Repair | CTX124805 | ||
| XenApp Template for BGInfo | CTX121339 | ||
| XenDesktop 4 Client Identity Pack | CTX124963 | ||
| XenDesktop Client Identity Utilities | CTX120323 | ||
| XenDesktop Session Parser | CTX124012 | ||
| XenDesktop VDA Farm Changer | CTX124379 | ||
| XenServer Database Tool | CTX121564 | ||
| XenServer Workload Balancing Administration Tool | CTX125365 | ||
| StressPrinters 1.3.2 for 32-bit and 64-bit Platforms | CTX109374 | ||
| MessageHistory 2.0 for 32-bit and 64-bit platforms | CTX111068 | ||
| WindowHistory 4.0 for 32-bit platforms | CTX106985 | ||
| ScreenHistory 1.0 for 32-bit and 64-bit platforms | CTX113046 | ||
| Repair Clipboard Chain 2.0.1 | CTX106226 | ||
| WindowHistory64 4.0 for x64 platforms | CTX109235 | ||
| WindowHistory Mobile Version 2.2 | CTX110775 | ||
| TestDefaultDebugger v1.0 for 32-bit and 64-bit platforms | CTX111901 | ||
| ADSCleaner 2.0 | CTX108542 | ||
| ProcessHistory v1.1 for 32-bit and 64-bit platforms | CTX111408 | ||
| Citrix DumpCheck Explorer Extension version 1.4 | CTX108825 | ||
| Citrix DumpCheck Utility (Command Line) version 1.4 | CTX108890 |
David
Citrix Support on:
Twitter – @citrixsupport & @citrixreadiness
Facebook
LinkedIn
Citrix Support is focused on ensuring Customer and Partner satisfaction with our products. We are working on multiple items to help make it easier to find answers and solve problems via self-service avenues, all of which are available to all our Partners and Customers to leverage.
Last November we launched the How To video initiative and to date have over 130 videos covering 13 products available on Citrix TV.
To make it easier for you to find these videos, we have added technotes on the Knowledge Center linking back to Citrix TV.
The following is a list of the articles per product series.
- XenDesktop
- XenServer
- XenApp
- NetScaler
- Provisioning Services
- Access Gateway Standard Edition
- Access Gateway Advanced Edition
- Access Gateway Enterprise Edition
- EdgeSight
- Password Manager
- Web Interface
- Workflow Studio
- Citrix Receiver/Merchandising Server/Dazzle
David
Citrix Support on:
Twitter – @citrixsupport & @citrixreadiness
Facebook
LinkedIn
Back in March I asked if 2010 was going to be the year that we would run out of IPv4 addresses on the Internet. And yes, it is still on course to happen, if not this year, then next, as it is increasingly difficult for ISPs to get their hands on tranches of IP addresses.
“Are Citrix products ready for a transition to IPv6?” is a good next question to ask, and the answer is YES, for the most part.
The most affected products are those that are directly internet facing, particularly NetScaler and Access Gateway.
NetScaler
NetScaler has supported IPv6 features since 2007. But with version 9.0, support for IPv6 was enhanced, allowing IPv6 communication all the way back to the application servers in the data center. NetScaler 9.2 provides further improvements for mixed IPv4 / IPv6 environments. These are the types of environments we will see a lot of in the next few years as we are transitioning from purely IPv4 to predominantly IPv6. You can hide your IPv4 servers behind NetScaler and give them IPv6 internet addresses. Conversely, you can place IPv6 servers behind NetScaler with IPv4 public addresses. Being able to give your sites public IPv6 addresses without the concommitant cost of renumbering your internal network is going to be agreat help to many enterprises
Access Gateway
Access Gateway Enterprise Edition (AGEE) has supported IPv6 for some time with the current level of support illustrated in the following possible scenarios. Additional scenarios will be supported going forward including those where both the client-side and corporate network are configured with IPv6.
| Client-side Network | Corporate Network | What is supported today |
| IPV4 | IPV4 | Supported |
| IPV4 | IPV6 | Auth servers in IPV6 network supported |
| IPV6 | IPV4 | XA/XD servers in IPV4 network – Supported |
Citrix will continue to evolve the Access Gateway strategy, vision, and roadmap to address simple, secure, and fast application access and delivery over both IPv4 and the growing number of IPv6 networks.
Other products
As the transition to IPv6 is most urgent for internet facing equipment that requires a unique IP address, there is less immediate demand for IPv6 support in XenApp, XenDesktop and Branch Repeater.
Today, both XenDesktop and XenApp support IPv6 in a proxy mode behind Access Gateway. As US federal government agencies are beginning to mandate IPv6 support, there are plans afoot to support a direct IPv6 connection from Receiver to the desktop or the application and to add full IPv6 support to the management infrastructure.
Branch Repeaters are typically installed inside the corporate network to speed up communications between enterprise branches or datacenters. Their operations are generally internal and not exposed to the wider internet. That said, there are plans to begin supporting IPv6 in the future as field demand dictates.

Hosting IT as a Service has been around for 20 years. Just ask the guys from Connections for Business, a Managed Service Provider in Fort Lauderdale, who has been in business for the past 30 years. Yeah, I said Fort Lauderdale. You may ask, I thought the only business in South Florida is tourism? What is a technology company doing there? Well, they are making a business… a good business and have been around for many, many years helping the SMB get out of the IT business.
According to Jonathan Garber, VP of Business Development for Connections, they were The Cloud before there was one. When I tapped him for more on this statement, he merely replied that they have been providing IT as a Service to the state of Florida before the “Cloud” ever existed. That companies across the state have been using Connections as a way to off load all of their IT needs and focus on the things that make them money. In one particular case, Jonathan told me about a firm who was more than willing to cut a check each month for thousands of dollars to Connections because the flexibility to use an outside service provider increased his profitability by leaps and bounds. Connections provides services to scores of companies with the same value proposition.
It was refreshing to hear from a service provider who not only knows their stuff, but has the background and customer references to show what a top notch IT as a Service company looks like. In fact, they have been so dedicated to this business, they actually developed their own Network Operations Center software front end. It’s called Connect Smart and it worked so well for them, they decided to put some shrink wrap around it and sell it to other service providers. Now Connections for Business runs their own IT as a Service business, sells their NOC software and is poised to be a market maker in the southeast region of the U.S.
They have the ear of a large U.S. telco as well who is looking to use them as an incubation center for SMB IT services. You can imagine that with all of this success, Connections was elated to hear about the Citrix Service Provider program. In fact they were one of the first to sign up. Jonathon told me, “Citrix provides us with the scalable solution to deliver Enterprise level power to the SMB market and access via the widest range of end devices. We are looking forward to expansive growth as this market continues to emerge. The SMB is ready for IT as a Service and we believe that together with Citrix, we can deliver.”
Connections is one more example of a company who is seizing the opportunity to meet the demand of the SMB in the IT as a Service space. If you’re looking for a company who can do the same for you, just check out our partner locator. Once you’re on the landing page, just click on the “Hosting Providers” tab. You can find Connections for Business and over five hundred other CSPs worldwide to help you out.
Citrix Education is pleased to announce the availability of free XenDesktop/Branch Repeater training, CBR-100-1W Accelerating Citrix XenDesktop with Citrix Branch Repeater. This 1-hour self-paced online course consists of a presentation and feature demonstrations given by Robert Plamondon, Senior Technical Writer for Citrix. The course covers the benefits of implementing Citrix XenDesktop with Citrix Branch Repeater.
Upon the successful completion of this course, students are able to:
- Identify the benefits of implementing XenDesktop with Branch Repeater.
- Describe new Branch Repeater features, such as SSL acceleration and Branch Repeater VPX.
- Identify best practices for successful Branch Repeater deployments with XenDesktop.
- Configure the Branch Repeater Quality of Service (QoS) feature for Citrix XenDesktop.
- Install Branch Repeater VPX.
- Configure SSL acceleration for XenDesktop.
Ideal candidates for this course have prior knowledge or experience on Branch Repeater. Go to www.citrix.com/brtraining for more information, including registration. Don’t miss out on this great opportunity to learn how you can accelerate your XenDesktop deployments with Branch Repeater.
OSI Layers 1 – 7 ~ virtualized
Citrix owns the virtual stack, OSI Layers 1 through 7 that is. There isn’t any other solution that can claim the fact that they can install Virtual Machines on bare metal, run a Virtual Layer 2 Switch, a Virtual Layer 3/4 router, and applications all the way up to Layer 7.
If you haven’t virtualized your infrastructure, it’s time to do so, because Virtualization is radically changing datacenter and branch architectures. It is not just servers that are getting virtualized. Applications, hardware resources and everything in between can now be in its own virtual container. This is huge in providing you the capability to reduce costs, and increase your computing flexibility.
The vNetworkStack solution virtualizes switches, routers, load balancers, network firewalls, application firewalls, SSL VPN, IPSec VPN, intrusion prevention, content switching, compression, caching – all of the application delivery controller features – along with your virtualized application servers and virtualized desktops.
You can check out how to do it at http://vNetworkStack.com, or follow the blueprint we built just for this Proof of Concept.
The blueprint.
See it live.
Have you heard the buzz? There’s a lot to choose from at Synergy Berlin and you can now view the interactive Session Catalog listing many of the breakout session details & event activities. Take some time to explore the variety of offerings in the Desktop Virtualization and Datacenter & Cloud tracks.
Once you’ve registered, you’ll also have access to the online My Organiser tool that allows you to set up your ideal agenda of breakout sessions and event activities in advance.
Here are some session highlights:
- Get under the bonnet of XenClient technology - Find out how a bare-metal client hypervisor based on the open-source Xen platform helps deliver blazing-fast local desktop computing performance.
- What’s new in XenDesktop? The best desktop virtualisation solution is now even better - Learn how Citrix is enhancing XenDesktop to meet the needs of 100 percent of employees enterprise-wide and deliver the best user experience on the market.
- From A to XenApp: The comprehensive technical guide to optimal XenApp farm design (2010 Edition) - Learn how to build an environment that is stable, scalable and optimised for maximum performance to achieve record-breaking user density.
Do you speak geek?
Then get ready… Geek Speak Live!, the ultimate un-conference, is coming to Synergy Berlin! Packed with rapid-fire discussions and debates among industry leaders, technical experts, and audience members, you never know where the conversation will take you! The Geek Speak Live! track that’s run for the geeks by the geeks, will include the Geek Speak Tonight! event and two full days of 50-minute Geek Speak breakout sessions. This unique, audience-driven, and unfiltered technical track is not to be missed! The Geek Speak Live! session details will be available in July.
More on Synergy Berlin
Synergy Berlin incorporates the three previously separate European iForums – Antwerp, Edinburgh, and Munich – into a single, enhanced global conference that will feature a wide array of content never before available at European events.
Synergy is a great opportunity to increase your knowledge of virtualization, cloud computing, and networking. This open, English-language event is an unmatched value that includes:
- Content-rich sessions for every audience level and focus
- Free in-depth skills training at Hands-on Learning Labs
- Complimentary Citrix certification exams onsite
- Access to Citrix execs and global product experts
- Product demos at Citrix and partner exhibits in the Technology Showcase
- And much more!
So join us in Berlin this fall for THE definitive virtual computing event of 2010, where you’ll sharpen your skills and learn powerful new IT strategies and best practices for your organization.
Visit www.citrixsynergy.com/berlin for more information and to register.
Hope to see you there!
Best,
Laura Whalen
Citrix Systems, Inc.

Electronic Medical Records (EMR) implementations have their own, unique challenges. Healthcare organizations are concerned with selecting a vendor, complying with a myriad of regulations, and basically transforming the way healthcare is delivered to their patients.
Given the transformative nature of an EMR implementation, virtualization is often just a side thought for health CIOs. Therefore, I’d like to shed some light into the topic and share my personal top 5 reasons to pursue this topic further- starting with the centralization of medical records data.
For a quick definition of the term itself, please refer to yesterday’s blog.
I assume that the backend database for your electronic health records reside in a single, centralized datacenter. Through global server load balancing, you may have already implemented site-to-site redundancy, but that’s beside the point for today’s discussion.
So, traditionally, you would have rich client applications or web browsers on the user’s endpoint to consume and manipulate the medical records data. This automatically implies that a lot of health data moves to and from the datacenter and often to remote locations where it is challenging to maintain a tight grip on security.
Application or Desktop Virtualization can solve that problem. Both of these techniques move the client software piece (or web browser) to the datacenter, where it executes securely inside your facility. The health data never even leaves the datacenter. The user interaction happens via a secure, high performance protocol (such as Citrix’ HDX in the XenApp and XenDesktop product lines) and gives the user a snappy interaction with the software, while only exchanging screen updates and keyboard/mouse events between the end user and the datacenter. Additional data streams pertaining to peripherals, printers, USB devices, scanners, and client hard drives are possible, but can easily be disabled to promote further security.
No data ever makes it to the end point, and therefore reducing the risk of HIPAA/HITECH covered security breaches. In addition, user sessions can be audited to establish an independent trail of information in case the regulators or courts require a closer look.
If you’re curious, I encourage you to check out Dan Feller’s Ask the Architect site. Dan has a wealth of information on desktop and application virtualization and associated whitepapers and reference architectures.
Florian Becker
Twitter: @florianbecker
Virtualization Pulse: Tech Target Blog
Ask the Architect – Everything Healthcare



