866-764-TECH(8324) · Subscribe to Application Solution Providers, Inc.News FeedSubscribe to Application Solution Providers, Inc.Comments


This document will help Citrix Ready Partners understand How to Activate License code and download the Citrix Ready Demo Licenses they are entitled to.

Please follow the steps below to download the License.


Step1: Login into MyCitrix – Choose a ToolboxSelect Partner Use License



Step2: From the Current Tool, Choose Partner Demo Licenses and click on Get Software



Step3: Choose the appropriate Citrix Product to download the Demo License.



Step4: For example choose XenDesktop, copy the Serial Number (License Access Code)


FYI -XenDesktop Platinum Edition includes XenApp Platinum/Enterprise Edition Demo License



Step5: Click on Choose a Toolbox – Activate System/Manage Assets



Step6: From the drop down, select Activate/Allocate and the paste the License Access Code and click on Continue



Step7: Select I Cannot find my reseller and click on continue.



Step8: Choose your contact information and click on submit.



Step9: Verify your contact information and click on Submit.



Step10: Click on Continue.



Step11: Enter the Quantity and enter the Hostname of the License Server and click Allocate.

Please refer FAQ for more information

Please refer to the Citrix Ready Program Benefits under the number of licenses allocated for all 3 Levels under Citrix Ready Program.



Step12: Confirm the allocation and click on Confirm.



Step13: Click to download the license file.




If you need any more information, Please don’t hesitate to write to citrixready@citrix.com

Citrix Support is focused on ensuring Customer and Partner satisfaction with our products.
One of our initiatives is to increase the ability of our Partners and Customers to leverage self-service avenues via our Knowledge Center.

Find below the Citrix Knowledge Center Top 10 for August 2010.

Top 10 Technical Articles

Article Number Article Title
CTX368624 Troubleshooting Citrix Pass-through Authentication (Single Sign-On)
CTX238200 Troubleshooting Client Drive Mapping
CTX711855 Common SSL Error Messages, and Respective Cause and Resolution
CTX101644 Seamless Configuration Settings
CTX106531 Troubleshooting the Citrix XTE Service and Errors: There is no route to the specified address … Protocol Driver Error
CTX106192 Access Gateway Software Updates
CTX677542 Advanced Concepts – Farm Maintenance
CTX564283 Troubleshooting 1003 and 1004 Terminal Server Licensing Errors
CTX107572 Troubleshooting Tools for Citrix Environments
CTX101705 Troubleshooting Slow Logons

Top 10 Whitepapers

Article Number Article Title
CTX110351 User Profile Best Practices for MetaFrame Presentation Server
CTX124565 Best Practices: Customizing Microsoft Office 2010 for Streaming Environments
CTX117913 Technical Guide for Upgrading / Migrating to XenApp 5.0
CTX101739 Microsoft SQL Server 2000 Data Store Replication
CTX124087 XenDesktop Modular Reference Architecture
CTX118735 XenServer Demo and Evaluation Setup Guide
CTX126190 Desktop Virtualization Top 10 Mistakes Made
CTX101997 Citrix Secure Gateway Secure Ticket Authority Frequently Asked Questions
CTX119036 User Profile Manager Deployment Best Practices
CTX123684 Delivering 5000 Desktops with Citrix XenDesktop 4

Top 10 Hotfixes

Article Number Article Title
CTX122756 Hotfix Rollup Pack 6 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 32-bit Edition
CTX125235 Citrix Online Plug-in 12.0.3 for Windows
CTX116550 Citrix Presentation Server Client 10.200 for Windows
CTX120923 Hotfix Rollup Pack 5 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 32-bit Edition
CTX118445 Citrix XenApp Plug-in for Hosted Apps 11.0 and Streamed Apps 1.2 for Windows
CTX122761 Hotfix Rollup Pack 6 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 64-bit Edition
CTX125519 Hotfix XS55EU2001 – For XenServer 5.5
CTX109307 Hotfix Rollup Pack PSE400W2K3R02 – For Citrix Presentation Server 4.0, Citrix Access Essentials 1.0 and 1.5 for Windows Server 2003
CTX126122 Delegated Administration and Configuration Logging Components – For XenDesktop 4 Service Pack 1
CTX119069 Hotfix Rollup Pack 4 for Citrix XenApp 5.0 and Citrix Presentation Server 4.5 for Microsoft Windows Server 2003 32-bit Edition

Top 10 Presentations

Article Number Article Title
CTX105908 Get the Most Out of Your Resource Manager Summary Database
CTX111920 Selected Citrix Troubleshooting Tools
CTX111560 Health Checks for Citrix Services Using Advanced Monitors
CTX125175 TechEdge 2010 – Debugging a Citrix XenApp and XenDesktop Environment
CTX123530 XenDesktop 4.0 Core Infrastructure and Features – GoToWebinar
CTX111562 Troubleshooting the Citrix NetScaler Application Switch
CTX119104 TechEdge 2008 – Troubleshooting Tools for a XenApp Environment
CTX125180 Troubleshooting XenDesktop, Provisioning Services & XenServer Integration
CTX121117 Troubleshooting Tools and Methodology for Citrix XenApp 5 Environment
CTX125177 TechEdge 2010 – Troubleshooting XenDesktop Deployments

Top 10 Tools

Article Number Article Title
CTX122536 Citrix Quick Launch
CTX113472 Citrix ICA File Creator
CTX106226 Repair Clipboard Chain 2.0.1
CTX116063 XenAppPrep Integration Utility for XenApp and Provisioning Services
CTX111961 CDFControl
CTX107935 MedEvac 2.5
CTX109374 StressPrinters 1.3.2 for 32-bit and 64-bit Platforms
CTX122962 Citrix Printing Tool
CTX116474 Print Detective
CTX113554 CTX_CpsvcUser Re-creation Tool for 32-Bit and 64-Bit Versions of Presentation Server 4.5

David
Citrix Support on:
Twitter – @citrixsupport & @citrixreadiness
Facebook
LinkedIn

Citrix Support is focused on ensuring Customer and Partner satisfaction with the support of our products. One of our initiatives is to increase the ability of our Partners and Customers to leverage self-service avenues for finding answers and resolving problems. A key area that the Support teams focus on is development of troubleshooting and health checking tools.

Citrix Support have been developing tools to help You, our Partners and Customers to troubleshooting your Citrix environments for many years now. Over the past year I have developed some video demos and wrote blogs to increase the awareness of these tools. Below you will find the full list of tools available from Citrix Support along with links to useful resources.

Let me know if I am missing any. Thanks.

Troubleshooting Tool Name Download Link Overview & Demo Video Blog
UPM Log Parser Tool CTX123005 CitrixTV Video Blog
CDFMarker Tool CTX124577 CitrixTV Video Blog
SsOnExpert Tool CTX124918 CitrixTV Video Blog
XDPing Tool CTX123278 CitrixTV Video Blog
Logoff Sessions Tool CTX124949 CitrixTV Video Blog
Quick Launch Tool CTX122536 CitrixTV Video Blog
MedEvac Tool CTX107935 CitrixTV Video Blog
Printing Tool CTX122962 CitrixTV Video Blog
XenApp 6 Migration Tool CTX125471 CitrixTV Video Blog
CDFAnalyzer Tool CTX122741
CDFControl Tool CTX111961
ICA File Creator Tool CTX113472
License Path Utility Tool CTX111344
Port Check Utility Tool CTX122450
Profiler Template for SQL 2000 Tool CTX120629
Profiler Template for SQL 2005 Tool CTX120630
XenAppPrep Integration Utility for XenApp and PVS Tool CTX116063
Client IP Extraction Module – ISAPI – for use with NetScaler CTX119347
CTX_SmaUser Re-creation Tool CTX117330
CtxCPMDiag – For Password Manager Agent CTX124811
CtxHideEx32 CTX110341
CTXReports CTX119955
CtxsLicChk – Citrix License Check Utility CTX123935
DSCHECK – XenApp Data Store Checker Tool Commands CTX124406
DSCHECK Version 5.15 CTX117329
DSInfo 1.2 CTX114916
DSRepCheck – SQL Replication Test Tool – For XenApp 6 CTX124815
DSView CTX106232
EdgeSight Database Size Estimation Tool CTX122146
EdgeSight Load Testing XenApp Using Office 2007 CTX122568
Enabling Remote Installation for Citrix Receiver CTX121355
Endpoint Analysis Antivirus Scan Package Autoupdate Scripts CTX111343
FTACLN CTX106280
HDX Experience Monitor for XenDesktop CTX123058
Health Monitoring and Recovery Test Pack CTX123197
JetTest CTX116532
LBDiag – XenApp 6 Load Balancing Diagnostic Tool CTX124446
MFCOM to Powershell Script Searcher CTX125089
MigrateToSqlExpress CTX118693
NetScaler CPU tight-loop (LCT) monitor CTX121569
NetScaler CPU Usage Conditional Profiler CTX121568
Nsconmsg to Excel Tool CTX122317
PDBFinder for 32-bit and 64-bit Platforms CTX110629
Print Detective CTX116474
QueryDC CTX106317
SQL Replication Test Tool Version 4.2 CTX111656
SysPool Tool CTX122204
SystemDump 3.1 for 32-bit and 64-bit platforms CTX111072
TSUserLog CTX114179
Wireshark for Netscaler CTX122318
XenApp Console Discovery Repair CTX124805
XenApp Template for BGInfo CTX121339
XenDesktop 4 Client Identity Pack CTX124963
XenDesktop Client Identity Utilities CTX120323
XenDesktop Session Parser CTX124012
XenDesktop VDA Farm Changer CTX124379
XenServer Database Tool CTX121564
XenServer Workload Balancing Administration Tool CTX125365
StressPrinters 1.3.2 for 32-bit and 64-bit Platforms CTX109374
MessageHistory 2.0 for 32-bit and 64-bit platforms CTX111068
WindowHistory 4.0 for 32-bit platforms CTX106985
ScreenHistory 1.0 for 32-bit and 64-bit platforms CTX113046
Repair Clipboard Chain 2.0.1 CTX106226
WindowHistory64 4.0 for x64 platforms CTX109235
WindowHistory Mobile Version 2.2 CTX110775
TestDefaultDebugger v1.0 for 32-bit and 64-bit platforms CTX111901
ADSCleaner 2.0 CTX108542
ProcessHistory v1.1 for 32-bit and 64-bit platforms CTX111408
Citrix DumpCheck Explorer Extension version 1.4 CTX108825
Citrix DumpCheck Utility (Command Line) version 1.4 CTX108890

David
Citrix Support on:
Twitter – @citrixsupport & @citrixreadiness
Facebook
LinkedIn

Citrix Support is focused on ensuring Customer and Partner satisfaction with our products. We are working on multiple items to help make it easier to find answers and solve problems via self-service avenues, all of which are available to all our Partners and Customers to leverage.

Last November we launched the How To video initiative and to date have over 130 videos covering 13 products available on Citrix TV.

To make it easier for you to find these videos, we have added technotes on the Knowledge Center linking back to Citrix TV.

The following is a list of the articles per product series.

David
Citrix Support on:
Twitter – @citrixsupport & @citrixreadiness
Facebook
LinkedIn

Back in March I asked if 2010 was going to be the year that we would run out of IPv4 addresses on the Internet. And yes, it is still on course to happen, if not this year, then next, as it is increasingly difficult for ISPs to get their hands on tranches of IP addresses. 

“Are Citrix products ready for a transition to IPv6?” is a good next question to ask, and the answer is YES, for the most part.

The most affected products are those that are directly internet facing, particularly NetScaler and Access Gateway. 

NetScaler

NetScaler has supported IPv6 features since 2007. But with version 9.0, support for IPv6 was enhanced, allowing IPv6 communication all the way back to the application servers in the data center. NetScaler 9.2 provides further improvements for mixed IPv4 / IPv6 environments. These are the types of environments we will see a lot of in the next few years as we are transitioning from purely IPv4 to predominantly IPv6. You can hide your IPv4 servers behind NetScaler and give them IPv6 internet addresses. Conversely, you can place IPv6 servers behind NetScaler with IPv4 public addresses. Being able to give your sites public IPv6 addresses without the concommitant cost of renumbering your internal network is going to be agreat help to many enterprises

Access Gateway

Access Gateway Enterprise Edition (AGEE) has supported IPv6 for some time with the current level of support illustrated in the following possible scenarios. Additional scenarios will be supported going forward including those where both the client-side and corporate network are configured with IPv6.

Client-side Network Corporate Network What is supported today
IPV4 IPV4 Supported
IPV4 IPV6 Auth servers in IPV6 network supported
IPV6 IPV4 XA/XD servers in IPV4 network – Supported

Citrix will continue to evolve the Access Gateway strategy, vision, and roadmap to address simple, secure, and fast application access and delivery over both IPv4 and the growing number of IPv6 networks.

Other products

As the transition to IPv6 is most urgent for internet facing equipment that requires a unique IP address, there is less immediate demand for IPv6 support in XenApp, XenDesktop and Branch Repeater.

Today, both XenDesktop and XenApp support IPv6 in a proxy mode behind Access Gateway. As US federal government agencies are beginning to mandate IPv6 support, there are plans afoot to support a direct IPv6 connection from Receiver to the desktop or the application and to add full IPv6 support to the management infrastructure.

Branch Repeaters are typically installed inside the corporate network to speed up communications between enterprise branches or datacenters. Their operations are generally internal and not exposed to the wider internet. That said, there are plans to begin supporting IPv6 in the future as field demand dictates.


Hosting IT as a Service has been around for 20 years.  Just ask the guys from Connections for Business, a Managed Service Provider in Fort Lauderdale, who has been in business for the past 30 years.  Yeah, I said Fort Lauderdale.  You may ask, I thought the only business in South Florida is tourism?  What is a technology company doing there?  Well, they are making a business… a good business and have been around for many, many years helping the SMB get out of the IT business. 

According to Jonathan Garber, VP of Business Development for Connections, they were The Cloud before there was one.  When I tapped him for more on this statement, he merely replied that they have been providing IT as a Service to the state of Florida before the “Cloud” ever existed.  That companies across the state have been using Connections as a way to off load all of their IT needs and focus on the things that make them money.  In one particular case, Jonathan told me about a firm who was more than willing to cut a check each month for thousands of dollars to Connections because the flexibility to use an outside service provider increased his profitability by leaps and bounds.  Connections provides services to scores of companies with the same value proposition.

It was refreshing to hear from a service provider who not only knows their stuff, but has the background and customer references to show what a top notch IT as a Service company looks like. In fact, they have been so dedicated to this business, they actually developed their own Network Operations Center software front end.  It’s called Connect Smart and it worked so well for them, they decided to put some shrink wrap around it and sell it to other service providers.  Now Connections for Business runs their own IT as a Service business, sells their NOC software and is poised to be a market maker in the southeast region of the U.S.

They have the ear of a large U.S. telco as well who is looking to use them as an incubation center for SMB IT services.  You can imagine that with all of this success, Connections was elated to hear about the Citrix Service Provider program. In fact they were one of the first to sign up. Jonathon told me, “Citrix provides us with the scalable solution to deliver Enterprise level power to the SMB market and access via the widest range of end devices. We are looking forward to expansive growth as this market continues to emerge. The SMB is ready for IT as a Service and we believe that together with Citrix, we can deliver.”

Connections is one more example of a company who is seizing the opportunity to meet the demand of the SMB in the IT as a Service space.  If you’re looking for a company who can do the same for you, just check out our partner locator.  Once you’re on the landing page, just click on the “Hosting Providers” tab. You can find Connections for Business and over five hundred other CSPs worldwide to help you out.

Citrix Education is pleased to announce the availability of free XenDesktop/Branch Repeater training, CBR-100-1W Accelerating Citrix XenDesktop with Citrix Branch Repeater. This 1-hour self-paced online course consists of a presentation and feature demonstrations given by Robert Plamondon, Senior Technical Writer for Citrix. The course covers the benefits of implementing Citrix XenDesktop with Citrix Branch Repeater.

Upon the successful completion of this course, students are able to:

  • Identify the benefits of implementing XenDesktop with Branch Repeater.
  • Describe new Branch Repeater features, such as SSL acceleration and Branch Repeater VPX.
  • Identify best practices for successful Branch Repeater deployments with XenDesktop.
  • Configure the Branch Repeater Quality of Service (QoS) feature for Citrix XenDesktop.
  • Install Branch Repeater VPX.
  • Configure SSL acceleration for XenDesktop.

Ideal candidates for this course have prior knowledge or experience on Branch Repeater. Go to www.citrix.com/brtraining for more information, including registration. Don’t miss out on this great opportunity to learn how you can accelerate your XenDesktop deployments with Branch Repeater.

OSI Layers 1 – 7 ~ virtualized

Citrix owns the virtual stack, OSI Layers 1 through 7 that is. There isn’t any other solution that can claim the fact that they can install Virtual Machines on bare metal, run a Virtual Layer 2 Switch, a Virtual Layer 3/4 router, and applications all the way up to Layer 7.

If you haven’t virtualized your infrastructure, it’s time to do so, because Virtualization is radically changing datacenter and branch architectures. It is not just servers that are getting virtualized. Applications, hardware resources and everything in between can now be in its own virtual container. This is huge in providing you the capability to reduce costs, and increase your computing flexibility.

The vNetworkStack solution virtualizes switches, routers, load balancers, network firewalls, application firewalls, SSL VPN, IPSec VPN, intrusion prevention, content switching, compression, caching – all of the application delivery controller features – along with your virtualized application servers and virtualized desktops.

You can check out how to do it at http://vNetworkStack.com, or follow the blueprint we built just for this Proof of Concept.

The blueprint.



See it live.





It’s Powerful!


Have you heard the buzz? There’s a lot to choose from at Synergy Berlin and you can now view the interactive Session Catalog listing many of the breakout session details & event activities. Take some time to explore the variety of offerings in the Desktop Virtualization and Datacenter & Cloud tracks.

Once you’ve registered, you’ll also have access to the online My Organiser tool that allows you to set up your ideal agenda of breakout sessions and event activities in advance.

Here are some session highlights:

  • Get under the bonnet of XenClient technology - Find out how a bare-metal client hypervisor based on the open-source Xen platform helps deliver blazing-fast local desktop computing performance.

  • What’s new in XenDesktop? The best desktop virtualisation solution is now even better - Learn how Citrix is enhancing XenDesktop to meet the needs of 100 percent of employees enterprise-wide and deliver the best user experience on the market.

  • From A to XenApp: The comprehensive technical guide to optimal XenApp farm design (2010 Edition) - Learn how to build an environment that is stable, scalable and optimised for maximum performance to achieve record-breaking user density.



Do you speak geek?

Then get ready… Geek Speak Live!, the ultimate un-conference, is coming to Synergy Berlin! Packed with rapid-fire discussions and debates among industry leaders, technical experts, and audience members, you never know where the conversation will take you! The Geek Speak Live! track that’s run for the geeks by the geeks, will include the Geek Speak Tonight! event and two full days of 50-minute Geek Speak breakout sessions. This unique, audience-driven, and unfiltered technical track is not to be missed! The Geek Speak Live! session details will be available in July.



More on Synergy Berlin

Synergy Berlin incorporates the three previously separate European iForums – Antwerp, Edinburgh, and Munich – into a single, enhanced global conference that will feature a wide array of content never before available at European events.

Synergy is a great opportunity to increase your knowledge of virtualization, cloud computing, and networking. This open, English-language event is an unmatched value that includes:

  • Content-rich sessions for every audience level and focus
  • Free in-depth skills training at Hands-on Learning Labs
  • Complimentary Citrix certification exams onsite
  • Access to Citrix execs and global product experts
  • Product demos at Citrix and partner exhibits in the Technology Showcase
  • And much more!



So join us in Berlin this fall for THE definitive virtual computing event of 2010, where you’ll sharpen your skills and learn powerful new IT strategies and best practices for your organization.




Visit www.citrixsynergy.com/berlin for more information and to register.




Hope to see you there!




Best,
Laura Whalen
Citrix Systems, Inc.

Electronic Medical Records (EMR) implementations have their own, unique challenges. Healthcare organizations are concerned with selecting a vendor, complying with a myriad of regulations, and basically transforming the way healthcare is delivered to their patients.
Given the transformative nature of an EMR implementation, virtualization is often just a side thought for health CIOs. Therefore, I’d like to shed some light into the topic and share my personal top 5 reasons to pursue this topic further- starting with the centralization of medical records data.
For a quick definition of the term itself, please refer to yesterday’s blog.
I assume that the backend database for your electronic health records reside in a single, centralized datacenter. Through global server load balancing, you may have already implemented site-to-site redundancy, but that’s beside the point for today’s discussion.
So, traditionally, you would have rich client applications or web browsers on the user’s endpoint to consume and manipulate the medical records data. This automatically implies that a lot of health data moves to and from the datacenter and often to remote locations where it is challenging to maintain a tight grip on security.
Application or Desktop Virtualization can solve that problem. Both of these techniques move the client software piece (or web browser) to the datacenter, where it executes securely inside your facility. The health data never even leaves the datacenter. The user interaction happens via a secure, high performance protocol (such as Citrix’ HDX in the XenApp and XenDesktop product lines) and gives the user a snappy interaction with the software, while only exchanging screen updates and keyboard/mouse events between the end user and the datacenter. Additional data streams pertaining to peripherals, printers, USB devices, scanners, and client hard drives are possible, but can easily be disabled to promote further security.
No data ever makes it to the end point, and therefore reducing the risk of HIPAA/HITECH covered security breaches. In addition, user sessions can be audited to establish an independent trail of information in case the regulators or courts require a closer look.
If you’re curious, I encourage you to check out Dan Feller’s Ask the Architect site. Dan has a wealth of information on desktop and application virtualization and associated whitepapers and reference architectures.
Florian Becker
Twitter: @florianbecker
Virtualization Pulse: Tech Target Blog
Ask the Architect – Everything Healthcare