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eGain CRM Managed Desktop Hosting

eGain Service™ CRM, by eGain and Managed Digital Desktop Hosting saves time and money by allowing you to securely access your entire business and data without hardware procurement, networking setup and maintenance expenses,  up-front license fees and complex set-ups.

The eGain software solution is web-based or purchased. By accessing this web-based or purchased solution from a Managed Hosted Desktop we consolidate all your business applications into a secure bandwidth independent environment that eliminates 90% of your local IT costs.

eGain Communications Corporation provides customer service and contact center software that enables companies to build customer interaction hubs worldwide.
In 2000, eGain merged with Inference, a pioneer in knowledge management applications for contact centers. The combination represents over 15 years of experience and industry-specific domain expertise in the contact center and customer service space.

Today eGain claims to be the #1 software for eService. The company’s comprehensive suite of of applications are available for in-house or hosted deployment. Applications include: Web self-service, email management, paper/fax management, chat, cobrowsing, SMS, call tracking and resolution, proactive notifications, cross-channel knowledge management, case management, and service fulfillment.

The company also offers value added services, including email spam and virus cleaning, post office services, virtual private networks, remote data access, encrypted backups, and test/reporting/warm spare servers.

eGain Communications serves customers operating in various industry sectors, including telecommunications, financial services, insurance, outsourced services, retail, technology, manufacturing, and consumer goods. The company was founded in 1997 and is headquartered in Mountain View, California.

For more detailed information about how our Managed Application Development and Hosting can help your business
Call 866-764-8324, Send an email, Submit an Information Request
Complete List of Hosted CRM solutions
· eCRM Digital Desktop
Application Solution Providers, Inc. 866-764-8324

Application Solution Providers, Inc. 866-764-8324

Any software can be installed, maintained, and securely accessed from anywhere. Leverage the latest hosting technologies with a Digital Desktop.™ Consolidate and secure all your business applications and data in custom Hosted Environments.™

Your business applications and managed Application Hosting, Desktop Hosting, Web Hosting, Mail Hosting, Software as a Service (SaaS), Virtual Machines (VM), and Virtual Desktop Infrastructure (VDI) saves time and money.

For managed Application Consulting, Development, Marketing, Hosting, Support, and Training
Call 866-764-8324 · Send an email · Submit an Information Request

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