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A Market Confused in a Sea of Terminology

Sage’s introduction of SalesLogix for cloud computing has caused me to do a lot of thinking. The operative terms we use in the industry for software functionality delivered across the Internet is “SaaS” or now “cloud computing,” and numerous vendors find themselves twisting themselves and the definition into barely recognizable forms. Enough of this, I say; let’s do a re-think. If SaaS and cloud computing are mysterious to you, let me provide some background. I started covering the field in 2000, and I devoted my practice at Aberdeen Group to it.

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