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Consulting Software as a Service (SaaS) represents a much better value than installed software. Users can eliminate the headache of maintaining their software and vendors can establish Turn-Key Hosted Environments for their customers without rewriting their software. Consulting firms can share applications and data in real-time with their clients without changing internal networks.

Applications that run in your web browser have their benefits. However, a Hosted Consulting Software Environment (Environments as a Service – EaaS) is a Full Service Managed Windows Desktop with Microsoft Office Professional (Outlook, Word, Excel, Publisher, PowerPoint, and Access) and everything a consulting organization needs including all the software, data, and hardware necessary to work from any machine anywhere.

We host all the software and tools you already use. This eliminates your dependency on equipment, maintenance, support, and training. We provide fully managed Windows Desktops including a special understanding of your Consulting Software applications and Managed Web Browser requirements. With unlimited training, support, and storage we help individuals and businesses to synchronize, backup and access data anywhere in the world.

We Host Any Consulting Software Including :

From the Consulting Software Desk…
“The benefits of Hosted Consulting Software Environments are huge – There is no need to implement software upgrades, pay for maintenance or add more hardware. We are able to host our Internal and External consulting applications all in one place. They even negotiated better Consulting volume license pricing for the software we use.”

Hosted Consulting Software Environments are:

  • Web Browser Independent – Browser based applications run in a browser managed by us.
  • Bandwidth Independent – Reducing your ISP expenses
  • Fully Managed – Updates and Upgrades are applied with your review, and approval.
  • Not dependent on local Equipment – Reducing or eliminating client side maintenance and IT costs.

Browser based Consulting Software Applications are:

  • Web Browser Dependent – There may be issues with different browser and web browser versions.
  • Bandwidth Dependent – Requiring additional ISP cost to your clients and users
  • Semi Managed – You manage your Browser, Equipment and Network when you have issues.
  • Dependent on your existing equipment – adding to your existing maintenance and IT costs.

Step 1 – The Services

  • A Hosted Consulting Environment is created the way you work avoiding interruption to operations, work, and cash flow.
  • Additional Consulting software and functionality is added and managed at your request.
  • We do the rest including Security, Backups, Installation, Maintenance, Training, Support, and infrastructure.

Step 2 – The Advantage

  • Better client service – Your clients can access their information without transferring sensitive data files.
  • Service clients in less time – Host your clients and you both access critical data from anywhere.
  • Collaboration – Share desktops in real-time for collaboration, training and support.

Step 3 – The Result

  • Save time. Securely work from anywhere. Your entire desktop, applications and data are available regardless of where you are.
  • Save money. Eliminate time, expense, and interruption on Installation, Updates, and Maintenance.
  • Better Security. Know that you data is secure and backed up. 24x7x365
For more detailed information about how our Managed Application Development and Hosting can help your business
Call 866-764-8324, Send an email, Submit an Information Request
Hosted Software Solutions
· eCRM Digital Desktop

Electronic Medical Records (EMR) implementations have their own, unique challenges. Healthcare organizations are concerned with selecting a vendor, complying with a myriad of regulations, and basically transforming the way healthcare is delivered to their patients.
Given the transformative nature of an EMR implementation, virtualization is often just a side thought for health CIOs. Therefore, I’d like to shed some light into the topic and share my personal top 5 reasons to pursue this topic further- starting with the centralization of medical records data.
For a quick definition of the term itself, please refer to yesterday’s blog.
I assume that the backend database for your electronic health records reside in a single, centralized datacenter. Through global server load balancing, you may have already implemented site-to-site redundancy, but that’s beside the point for today’s discussion.
So, traditionally, you would have rich client applications or web browsers on the user’s endpoint to consume and manipulate the medical records data. This automatically implies that a lot of health data moves to and from the datacenter and often to remote locations where it is challenging to maintain a tight grip on security.
Application or Desktop Virtualization can solve that problem. Both of these techniques move the client software piece (or web browser) to the datacenter, where it executes securely inside your facility. The health data never even leaves the datacenter. The user interaction happens via a secure, high performance protocol (such as Citrix’ HDX in the XenApp and XenDesktop product lines) and gives the user a snappy interaction with the software, while only exchanging screen updates and keyboard/mouse events between the end user and the datacenter. Additional data streams pertaining to peripherals, printers, USB devices, scanners, and client hard drives are possible, but can easily be disabled to promote further security.
No data ever makes it to the end point, and therefore reducing the risk of HIPAA/HITECH covered security breaches. In addition, user sessions can be audited to establish an independent trail of information in case the regulators or courts require a closer look.
If you’re curious, I encourage you to check out Dan Feller’s Ask the Architect site. Dan has a wealth of information on desktop and application virtualization and associated whitepapers and reference architectures.
Florian Becker
Twitter: @florianbecker
Virtualization Pulse: Tech Target Blog
Ask the Architect – Everything Healthcare

The following is a blog I posted on my “other” site – Virtualization Pulse, hosted by Tech Target. Most readers on these pages are already very knowledgeable, so please forgive the simplistic view. In the near future, I will publish additional blogs on virtualization and specifically focus on the the healthcare IT space. Consider this one a relatively simple level-set for the audience. Enjoy.

Given that there are a lot of incentives associated with the adoption of Electronic Medical Records, medical CIOs and their teams are inundated by vendor messages these days. Phrases like “Meaningful Use”, “HITECH”, “HIPAA” are on the forefront of everyone’s mind, but you may also hear about virtualization. Given that there is still some confusion on the topic, I’d like to clear a couple of things up:

“Virtualization” is a term that has been traditionally used in the context of server virtualization. The technology involved is often referred to as “Hypervisors” which basically allow a modern server with plenty of CPU and Memory resources to share those resources between multiple “workloads” or “virtual servers”. So, instead of having one physical server with 16 CPU cores and 128 GB of RAM, this server can often house 40-60+ individual workloads that act on your network just as if they were much smaller individual servers. The benefits are obvious. Today’s servers are relatively cheap to acquire and most server workloads don’t require nearly as many computing resources to do their job. IT departments can lower cost by running fewer physical servers, consume less rackspace, lower power consumption and cooling costs. Advanced virtualization solutions also allow for virtual servers to automatically move to a separate physical host in case of a hardware failure. The failover process is often seamless and therefore provides resiliency, but typically requires a separate, redundant storage area network for this to work on the fly. Workloads with less criticality can be moved in a semi-manual fashion where they are simply restarted on another physical host by the administrator.
Vendors in this space include VMware (vSphere), Citrix (XenServer), Microsoft (Hyper-V) and a number of other players.

Application Virtualization. This is another form of virtualization, which has virtually nothing to do with server virtualization (pun intended). In this model, an application (think about your office productivity suite, or your electronic medical records client) is installed on a central server and executes there. The user connects from their endpoint (PC, laptop, thin client devices, etc.) via a remoting protocol and essentially controls the application remotely. This can be done on the simple level with Microsoft Terminal Services and the RDP protocol, and on the higher end via specialized solutions such as Citrix XenApp (formerly known as Presentation Server or MetaFrame). The benefits are obvious. Applications can be centrally managed and IT support personnel would no longer have to touch an end users system to install or patch an application. All updates are performed on a few centrally located servers. This approach also has the advantage of the application being physically close to the backend data of the app (on a low-latency, high bandwidth network), which leads to faster execution of the app and much increased security as the data never leaves the datacenter. The only information that is exchanged between the end-user’s device and the central server are screen updates and mouse and keyboard events. The protocols also include the capability of conveying information such as audio, printing, USB device support etc. The performance is actually astonishing in many cases and the most demanding customers in the area of engineering run their complex design applications via Citrix XenApp.

Desktop Virtualization. This is the latest and greatest. Instead of executing just a set of applications in the datacenter, the industry is moving towards executing desktop operating systems in the datacenter and allowing users to connect to the desktops . One could write a whole book about desktop virtualization, so I am trying to keep it brief. Some vendors tout a “VDI” or “Virtual Desktop Infrastructure” model, where each user basically has their own, assigned, virtual desktop in the datacenter. This model moves the headache of desktop maintenance to a central location, but still encounters some of the same challenges associated with traditional desktop management (such as the need to patch multiple desktop instances and troubleshoot/fix corrupted or infected desktops).
More advanced models go towards a shared desktop image model, where each user connects to a brand new, pristine desktop operating system, which folds the applications and user settings into the desktop as the user connects. This has the advantage of ensuring the highest performance (after all, a brand new desktop always performs best) and can also cut down on the number of desktops to maintain. Having just one or a handful of desktop master images to patch and maintain for thousands of users provides great efficiency gains and cost savings.

So, let’s recap. Server, Application, and Desktop Virtualization are three distinct disciplines in healthcare IT and are important to understand. Don’t fall for the siren’s song and believe that a particular vendor who is good at one discipline is automatically an expert at the other virtualization disciplines.
Check back on these pages in the near future for my rundown on virtualization techniques for your EMR implementation.

Florian Becker
Twitter: @florianbecker
Virtualization Pulse: Tech Target Blog
Ask the Architect – Everything Healthcare

Well, not quite, but as a physicist working on the grand unified theory would say: The arrows are pointing into the right direction.
While patient care is not delivered virtually quite yet, the experts in the field of Health Information Management and Systems will have their annual gathering in Atlanta in early March (http://www.himss.org) to ensure we’ll get there in the future. If you haven’t been to the HIMSS show yet – it is an exciting conference with well over 20,000 attendees.
Questions on health record portability, privacy, interoperability, and the plain old task to get physicians to warm up to the idea of using a computer as the primary means of documenting clinical information will be at the center of the discussions, while musings on whether the federal government is going to pay for your healthcare IT initiative are sure to be overheard as well.
I myself will make my way up to Atlanta to find out what’s going on in the industry and I seek to speak to many attendees and presenters on application delivery challenges in this unique field. Stay tuned on these pages for regular updates and follow me on twitter for a play by play of my HIMSS journey.
Before I pack my bags and decide whether or not to include foul weather gear and snow shoes, please let me know what specific topics around healthcare IT you are interested in.

Twitter: @florianbecker