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FEATURED WORKSHOP SERIES: AUGUST 2013 Is it any wonder that many recruiters struggle to be truly effective online? Diminishing returns on job boards, increasing competition on sites like LinkedIn, uncertainty about recruiting with Twitter, Facebook, MySpace and the “social web,” more job-orders, fewer dollars…the list goes on.

The summer of 2013 is turning out to the best in years for the U.S. economy as more jobs have so far been added in June and July than in any of the years since the start of the recession. With the news this morning from ADP and its data analysis partner Moody’s Analytics that the private sector added 200,000 in July and that June’s hiring was 10,000 better than initially reported, the total... (more...)

UPDATE: The deadline has been extended! Surveys completed by August 31st will be entered to win a Kindle Fire HD. Start the 2013 Salary and Benefits Survey today! The nonprofit executive gets well-deserved credit for the success of the organization but, as is often the case, those below the positions of power also have an important role to play. As a result, it should come as no surprise that they... (more...)

CBS viewers who get their broadcast TV service via Time Warner may have felt a little bit like the characters in summertime drama Under the Dome in the last 24 hours or so. Specifically, as part of a battle over retransmission fees, the cable giant on Monday briefly pulled CBS from its lineup in several key markets, effectively cutting off CBS for viewers in New York City, Dallas, Los Angeles... (more...)

David Sandler wrote an interesting book on sales called You Can’t Teach a Kid to Ride a Bike at a Seminar. His underlying point was that the skills and techniques you learn from reading his book, or any book for that matter, need to be consistently reinforced through continued training and practice. The process is the same for anything else you want to master. You didn’t become a leader in your... (more...)

How does a team of technical co-founders recruit a top notch designer? Maybe they realized it; maybe not. But whoever posted that question to Quora asked what every recruiter on the planet has wondered at one time or another: How can I recruit the best candidate for my job? It’s a simple question, yet one to which there is neither a simple answer nor even consensus about just what combination of... (more...)

In case some of you are wondering who the best is, they are up here on this plaque. That line from the 1986 film Top Gun — a film about Navy aviators — sums up the surprising problem besetting the Air Force. It can’t retain its fighter pilots. Increasingly, its pilots are remembered with retirement plaques. It wasn’t that long ago that 80 percent of the service’s fighter... (more...)

Social customer service has now become a key point of contact between brands and their customers. Consumers, particularly within the Millennial demographic, take to Facebook, Twitter and other social networks when they have a problem with a company. Sixty percent of 18-24 year olds go to social media when they have an issue. Companies have been quick to respond to this shift in customer behavior:... (more...)

Last year I did some work for a large company that decided it would not hire anyone who was unemployed. It would automatically reject any candidate who had been unemployed even for a day. As I’ve learned, this attitude toward candidates is pervasive — many employers seem to have concluded that the long-term jobless are damaged goods. (more…)  Read More →

- iCIMS system recognized for optimizing customer satisfaction, helping land notable international award! -MATAWAN, N.J. (July 30, 2013) – After more than a decade winning awards in numerous national competitions for excellent customer service, iCIMS, Inc., a leading provider of Software-as-a-Service (SaaS) talent acquisition software solutions for growing businesses, has further expanded their... (more...)